Coycoe › Coycoe for Repair
Coycoe for Repair
Most shop software tracks the repair and leaves the money somewhere else. Coycoe for Repair owns both: intake, bench, parts, payments, pickup, and follow-up in one system, priced flat at $79/mo per location.
IMEI/serial capture, condition photos at drop-off, and a printed claim check — the ticket starts complete, so nothing about the device is argued about later.
Every open ticket on one board, oldest first when it matters. Tickets that sit too long flag themselves before the customer calls to ask why.
Build the estimate, send a link, and the customer approves or declines from their phone. No phone tag, and the approval is on the record before you order parts.
Inventory that knows which part belongs to which job. Vendors, purchase orders, receiving, and barcode labels — when a part lands, the ticket it belongs to knows.
Deposits, partial and split payments, and refunds run through your shop's own Stripe account. Money goes straight to your bank — Coycoe takes no percentage, ever.
A storage-days clock runs from the moment a repair is finished, with reminders as it ticks — and a clear abandoned-device flow for the ones nobody ever collects.
Customers check their own repair status on a live page, and automatic notifications go out at each stage. The “is it ready yet?” calls mostly stop — and a review request goes out at pickup.
Warranty work and returns link back to the device's full history — prior repairs, parts used, who did the work — so a comeback takes seconds to understand, not a search through old tickets.
Over-the-counter sales ring up in the same till as repairs. Reporting, staff roles, and a full one-click export of your data round it out — your records are yours.
$79/mo per location
One flat price. No per-seat fees, no per-ticket fees, no tier to climb into when the shop gets busy.
$19/mo · $50 setup
A done-for-you website built for repair shops — services menu, reviews, online check-in, and a track-my-repair entry — on your own domain, with your content exportable any time.
Your data moves with you. Coycoe for Repair includes self-serve importers for RepairShopr, RepairDesk, Square, and plain CSV. Before anything is imported, you get a dry-run report showing exactly how your customers, tickets, and inventory map — and every import carries a 14-day rollback, so a switch is never a one-way door.
Start with the free Switch Kit: run your own data through the importer before you commit, read the data-check report, and see your bench board populated with your real open tickets.
IMEI/serial intake, condition photos, deposits on expensive parts, and a status page your customers actually use.
Electronics, appliance-counter, and computer repair — the ticket and the money on it, plus storage clocks and warranty history.
Coycoe for Repair is in final testing and launches soon. Questions, or want first word when it opens? Email coe@coycoe.com.
Email coe@coycoe.com